Perhaps most telling is the authors’ account of rider decisions when a fellow traveler rises from a seat. “Customers do change seats as seats become available due to passengers disembarking,” the report said, in language riders would be unlikely to use: “but seat-change maneuvers incur utility costs (movement effort, and risk of desired seat becoming occupied midmaneuver).”
To mitigate this risk, the authors found, riders must often “relinquish their current less-desirable seats in advance of busy stops” to better position themselves near to where “seat-turnover” seems more likely.
“We cannot fully explain seating preference,” the authors added; they “only can describe it.”
Photo: Piotr Redlinski for The New York Times


